The service aims at advancing the technology maturity of AI-powered chatbots designed to optimize technical support and maintenance of industrial assets. The system allows operators and technicians to instantly query user manuals, troubleshooting procedures, and technical documentation through a conversational interface, automating first-level diagnostics and access to information.
Immediate access to technical documentation, reduced workload for specialized support teams, and improved 24/7 operational continuity.
Documentation Assessment: Analysis and digitization of technical manuals, spare parts catalogs, and troubleshooting guides.
Knowledge Base Configuration: Structuring technical data to enable the chatbot to retrieve precise information about specific components.
Field Integration: Deployment of the chatbot within a user interface (e.g., web app).
Manufacturing & Automotive